New Buck Corporation "Limited Warranty"
Please Read this Warranty Carefully
Products Covered
This warranty covers the new Buck Stove heating unit, so long as it is owned by the original purchaser, including optional and standard accessories purchased at the same time, subject to terms, limitations, and conditions herein set out.
Products Not Covered:
This warranty does not cover the following: Glass, Refractory Material, Firebrick or Gaskets. This Warranty will not cover any damage and/or failure caused by abuse or improper installation of the products covered.
Warranty Time Periods
(A) Period I: For one year (1 Year) from the date of purchase, NBC will replace or repair, at its option, any part defective in materials or workmanship. The costs of parts only are included. The customer pays any labor or transportation charges required.
Thereafter,
(B) Period II: For the period after the first year from the date of purchase and extending for five years (5 Years) as long as the Buck Stove is owned by the original purchaser, NBC will repair or replace, at its option, any part defective in materials or workmanship, with the exception of, electrical motors, wiring, switches, components, optional and standard accessories, and all parts not permanently attached to the heating unit. Parts not permanently attached to the heating unit are defined as those items designed to be removed from the stove, including those removable with common hand tools. The costs of parts only are included. The customer pays any labor or transportation charges required.
Procedure
Should you feel that your Buck Stove is defective, you should contact any Buck Stove dealer for the name of your nearest authorized Buck Stove service representative, who will instruct you on the proper procedure, depending on which Warranty Time Period (Period I or Period II) applies.
If for any reason you are dissatisfied with the suggested procedures, you may contact us in writing at:
New Buck Corporation
Customer Service Department
P. O. Box 69
Spruce Pine, NC 28777
Email: info@buckstove.com
Conditions and Exclusions
- Replacement of parts may be in the form of new or fully reconditioned parts, at NBC's option.
- There is no other express warranty. All implied warranties of merchantability and fitness for use are limited to the duration of the Express Warranty.
- New Buck Corporation is not liable for indirect, incidental, or consequential damages in connection with the use of the product including any cost or expense of providing substitute equipment or service during periods of malfunction or non-use. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.
- All warranty repairs under this warranty must be performed by an authorized Buck Stove service representative. Repairs or attempted repairs by anyone other than an authorized service representative are not covered under this warranty. In addition, these unauthorized repairs may result in additional malfunctions, the correction of which is not covered by warranty.
Other Rights
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Owner Registration Card
The Owner Registration Card included with your manual must be completed in its entirety and mailed within 30 days from the date of purchase or from the date of installation, if installed by a factory certified installer, to New Buck Corporation in order for warranty coverage to begin.
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