Effective: 1/1/2024

At Cozy Glow Stoves, we're dedicated to offering the best value to our customers. We understand the importance of competitive pricing and are committed to ensuring you get the best deal when shopping with us. 

Find a better price elsewhere? We'll beat it!

• For items over $1000, get a price match plus $100 off.
• For items under $1000, enjoy a price match plus an extra 10% off.

How it Works:

Eligibility: Our Online Price Match Guarantee applies to purchases on our website, www.cozyglowstoves.com. To qualify, the product must:

• Be identical to the one sold by the online competitor, including brand, model, and specifications.
• Be in stock and available for immediate purchase on both www.cozyglowstoves.com and the competitor's website.
• Have a price comparison that includes all applicable taxes and fees, including shipping costs.

Requesting a Price Match: Submit proof of the competitor's lower price via our website's contact form or email at support@cozyglowstoves.com. Acceptable proof includes a link to the competitor's product page or a screenshot showing the lower price.

Verification: Our team will verify the price match request against our eligibility criteria.

Price Adjustment:

• For items over $1000 (after the price match), we will match the competitor's price and offer an additional $100 off your order.
• Example: If the competitor's price is $1099 and ours is $1199, you'll pay $999.
• For items priced under $1000, we will match the competitor's price and provide an additional 10% discount on the matched price.
• Example: If our competitor's price is $500 but we're selling for $600, you'll pay $500 - 10% ($50 in this example) to $450.

Exclusions: Our Online Price Match Guarantee does not apply to:

• Prices from auction or marketplace websites (eBay, Etsy, Amazon, Facebook, etc.).
• Prices on used, refurbished, or damaged products.
• Special promotional prices (Black Friday, Cyber Monday, etc.), discounts, or bundle offers.
• Pricing that violates minimum advertising price points set by the product manufacturer.
• Price errors or typographical errors.

One Price Match per Product: Each product is only eligible for one price match. Subsequent requests for the same product will not be honored.

Our Right to Decline: We reserve the right to decline any price match request that doesn't meet our criteria or if we suspect it's fraudulent.

At Cozy Glow Stoves, we're committed to providing an exceptional online shopping experience, and our Online Price Match Guarantee is a testament to this promise. For any questions or to request a price match, please get in touch with our customer service team at support@cozyglowstoves.com or by calling 1-888-323-2699 (COZY) during business hours: Monday through Friday, 9 am-5 pm EST.

 

Thank you for choosing Cozy Glow Stoves for your home heating needs!