Napoleon Prestige® PRO 500 4-Burner Connected Gas Grill with Smart Technology (PRO500VXRSIBSS)

Steakhouse Sears. Smart Controls. Zero Compromises.

Where precision engineering and everyday convenience converge, the Napoleon Prestige® PRO 500 is built for real cooks who demand real results — backed by a Lifetime Limited Warranty.

Key Features:

• Infrared SIZZLE ZONE® side burner reaches 1,800°F in under 30 seconds for steakhouse-quality sears
• SmartGlow™ Technology with SafetyGlow™ knobs provide real-time, intuitive heat-level feedback at a glance
• Mobile app control via Wi-Fi & Bluetooth® for hands-free, professional-level precision
• Intelligent Gas Automation automatically adjusts heat when the lid is opened — no manual dial-turning needed
• 8-in-1 cooking versatility: grill, griddle, smoke, sear, roast, bake, go charcoal, or go fully hands-free with Smart Mode
• HeatBoost™ Reflector retains and evenly redistributes heat for consistent cooking performance
• Supports up to 3 wired + 2 wireless food probes monitored directly through the app or LCD screen
• Included high-capacity rotisserie kit with rear infrared burner for juicy, slow-roasted results
• Lifetime Limited Warranty — built to last

Product Features

The Napoleon Prestige® PRO 500 is loaded with next-generation features engineered for backyard cooks who want both power and precision. Here's a closer look at what sets this connected gas grill apart:

Infrared SIZZLE ZONE® Side Burner — Instant, Intense Heat for the Perfect Sear

The dedicated infrared SIZZLE ZONE® side burner rockets from 0 to 1,800°F in fewer than 30 seconds, delivering the kind of fierce, moisture-locking sear typically reserved for commercial steakhouse kitchens. Ceramic tiles with thousands of evenly spaced flame ports produce concentrated radiant heat that goes straight to your food — not into the surrounding air — locking in flavor and juices fast. This burner also reduces gas consumption by up to 50% compared to conventional burners, making it the smart and sustainable choice for high-heat cooking.

HeatBoost™ Reflector — Consistent Heat From Lid-Open to Lid-Closed

One of the most common challenges when grilling is heat loss every time you lift the lid. The HeatBoost™ Reflector addresses this directly by bouncing heat back upward toward the cooking surface, minimizing temperature drop and maintaining even, consistent cooking performance even during those inevitable check-ins on your food.

Intelligent Gas Automation — Smart Temperature Without the Guesswork

The PRO 500 features an industry-leading Intelligent Gas Automation system that automatically adjusts burner output the moment the lid is opened, compensating for heat loss in real time. The result is consistent cooking temperatures without constant manual intervention — ideal for long cooks where precision matters.

SmartGlow™ Technology with SafetyGlow™ Knobs — See Your Heat at a Glance

Napoleon's proprietary SmartGlow™ system integrates LED lighting directly into each burner knob, providing an immediate visual read of your heat level. A glowing red center intensifies as you turn up the heat, while a softer orange hue indicates lower settings. Combined with SafetyGlow™ knobs — which glow red any time gas is flowing — you always have a clear, instant visual cue that the grill is on. It's a safety feature and a smart cooking aid rolled into one.

Guided LED Lighting on Burner Knobs — Cook Smarter, Not Harder

Beyond temperature indication, the Smart LED indicators on the burner knobs actively guide you between direct and indirect cooking setups, prompting the right burner combination for whatever cooking method you're using. Whether you're searing a ribeye directly over high heat or slow-roasting a chicken with the heat offset, the PRO 500 tells you which burners to use and when.

Mobile App Control & Wi-Fi/Bluetooth® Connectivity — Your Grill, In Your Pocket

The Napoleon app (iOS and Android) connects to the PRO 500 via Wi-Fi and Bluetooth®, giving you full remote control and monitoring from your smartphone. Set your target cooking temperature, track up to 3 wired probes and 2 wireless probes simultaneously, receive real-time alerts, and let the grill do the work while you enjoy your guests.

Real-Time Flame Alerts & Automatic Gas Shut-Off — Safety First

If the flame is extinguished for any reason — a gust of wind, a flare-up, or an accidental bump — the PRO 500 sends an immediate push notification to your phone and automatically shuts off the gas supply within 30 seconds. It's one of the most important safety features on a modern connected gas grill, and it's standard on the PRO 500.

Iconic Wave™ Cooking Grids — Even Heat, Every Time

The 9.5mm thick stainless-steel Iconic Wave™ cooking grids are engineered for superior heat retention and even distribution across the entire 735 sq. in. cooking surface. Their wave profile keeps food securely on the grill surface while still producing those signature grill marks, and their substantial gauge means they hold their temperature even when cold food hits the grates.

JetFire™ 2.0 Ignition — One Spark, Every Time

Napoleon's enhanced JetFire™ 2.0 ignition system uses a targeted jet of flame to light each burner reliably on the first try — no batteries, no repeated clicks, no frustration. It's a small detail that makes a meaningful difference in the grilling experience day after day.

EasyClean™ Pro Drawer — Grease Management, Simplified

The EasyClean™ Pro Drawer features an accessible pull-out drip tray with a vented cap designed to manage airflow and heat retention simultaneously. Cleanup is dramatically faster compared to traditional grease collection systems, and the vented design helps regulate internal temperatures during long cooks.

SmartSwitch™ — Traditional or Smart Mode, Your Choice

The PRO 500 ships in Traditional Mode so you can fire it up and start grilling right away with no setup required. When you're ready to level up, flip the SmartSwitch™ to activate Smart Mode, which enables precise, hands-free temperature control through the Napoleon app or the built-in LCD screen. Two grilling philosophies, one grill.

8-in-1 Cooking Versatility — One Grill for Everything

The PRO 500 handles far more than your average gas grill. With the right accessories (some sold separately), this grill lets you:

• Grill — direct-heat cooking over stainless burners
• Griddle — flat-top cooking with a griddle insert
• Smoke — low-and-slow smoking with wood chips
• Sear — ultra-high-heat searing on the SIZZLE ZONE®
• Roast — full turkey capacity with the included rotisserie kit
• Bake — oven-style baking with the lid closed
• Use Charcoal — optional charcoal tray converts this into a charcoal grill
• Go Hands-Free — Smart Mode manages temperature automatically

Rotisserie-Ready Roasting — Included, Not an Upgrade

The PRO 500 includes a high-capacity rotisserie kit powered by the rear infrared burner, letting you roast whole turkeys, chickens, prime ribs, and more with self-basting rotation. The rotisserie rod stores neatly on a rear-mounted hook when not in use, and the forks tuck inside the cabinet door — no loose parts to track down.

Integrated LED Hood & Cabinet Lighting — Grill Day or Night

Interior LED lighting under the control panel illuminates the cabinet space for easy access after dark, and hood-mounted lights bathe the cooking surface in visibility throughout evening grills. You'll never lose a spatula or miss a temperature reading because of poor lighting again.

Premium Build & Mobility — Professional Aesthetics, Practical Design

Crafted from high-performance stainless steel throughout, the PRO 500 is built to resist the elements and maintain its appearance over years of heavy use. Powder-coated grey caster wheels provide smooth mobility across patios and decks, while optional leveling feet allow for a clean, built-in appearance if you prefer a stationary setup. Sturdy side shelves, built-in hooks, and a convenient bottle opener keep your prep space organized and your tools within arm's reach.

Product Specifications

Warranty

Napoleon Limited Lifetime Warranty for Prestige®, Prestige Pro™, and Built-In Series Models

Napoleon products are designed with superior components and materials and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from Napoleon. 

Please refer to your product manual for complete warranty information, conditions, and limitations.